Location: Prawet, Bangkok
About the job
Join an exciting new start-up company focused on using the most reliable AI Engine to revolutionize logistics operations. Actionable insights and real-time predictions for reliability, efficiency, transparency, and cost savings. This is why a cool pack of innovators and problem-solvers got together to fix the ongoing supply chain challenges across the globe. Our mission is simple – to bring supply and demand much closer together through intelligent data analytics, automated workflow and continuous process improvements.
As an Operations and Customer Support Specialist you will
- Track shipments and resolve issues with pickups and deliveries
- Train drivers, warehouse staff and customers using the system
- Manage documentation collection and delivery
We are looking for someone who has:
- Strong communication, interpersonal skills
- Attention to details and critical thinking and problem-solving skills
- Planning and documentation skills
- Ability to multi-task
- Experience with email, Microsoft Word and Excel
- Interest in working in a fast-paced, high-energy environment
- Strong Thai language written and verbal skills
- Ability to communicate in English preferred
- Experience in a B2B environment with unique and varied customer needs
- Good organizational skill, is flexible and reliable
Benefits:
- Opportunities for advancement
- Employee stock options
- Competitive compensation packages and benefits